Refund policy
RETURN AND REFUND POLICY
We want you to be happy with your JetFighter Clothing order. Because our products are produced on demand, our return policy differs depending on the reason for the return.
DAMAGED, DEFECTIVE, MISPRINTED, OR INCORRECT ITEMS
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at jetfighterclothing@gmail.com within 30 days of receiving your order.
Please include your order number, a description of the problem, and clear photos showing the issue.
Once the issue is verified, we will arrange an appropriate replacement or refund at no additional cost to you.
Please do not send an item back unless we specifically instruct you to do so.
CHANGE OF MIND, WRONG SIZE, OR WRONG COLOR
Because our products are produced on demand, we do not generally accept returns or exchanges when a customer changes their mind or orders the wrong size, color, or product.
Please review product descriptions and sizing information carefully before placing your order.
CANCELLATIONS
Orders enter production quickly. If you need to request a cancellation or change, contact us as soon as possible at jetfighterclothing@gmail.com.
We cannot guarantee that an order can be changed or cancelled once production has started.
REFUNDS
When a refund is approved, it will be issued to your original payment method.
Your bank or card provider may require additional processing time before the refund appears in your account.
SALE ITEMS AND GIFT CARDS
Unless required by applicable law, sale items and gift cards are not returnable.
CONSUMER RIGHTS
Nothing in this policy limits any mandatory rights you may have under applicable consumer-protection law.
For customers in jurisdictions that provide a statutory cancellation or return right, including qualifying orders shipped into the European Union, those legal rights continue to apply.
CONTACT
For any return, refund, or order issue, contact:
JetFighter Clothing
jetfighterclothing@gmail.com
850-725-2089